Shipping policy

At Revolis, we are committed to delivering your order as quickly and efficiently as possible. Below are the details of our shipping process:

Order Processing

  • Orders are typically processed within 1–3 business days after they are placed.
  • Once your order has been processed and dispatched, you will receive a shipping confirmation email with your tracking information.

Shipping Times

As we ship directly from our suppliers, please allow:

  • US & Canada: 5–8 business days
  • UK & Europe: 7–10 business days
  • Australia & NZ: 7–10 business days
  • Rest of World: 7-10 business days

These timeframes are estimates and not guaranteed, but we do our best to deliver as quickly as possible.

Shipping Methods

  • All orders are shipped with tracked shipping.
  • You will receive a tracking number once your order has been dispatched.

Shipping Fees

  • Shipping costs are calculated and displayed at checkout based on your delivery address, selected shipping method (if options are available), and order size/weight.
  • Any applicable shipping promotions or free-shipping offers will be clearly shown at checkout.

International Shipping

We ship worldwide, so customers in different regions can access our products.

  • For international orders, customs duties, import taxes, or other fees may apply once the shipment reaches your country.
  • These additional charges are the responsibility of the customer, as they are determined by your local customs authority and vary by country.

We recommend checking with your local customs office for more information on potential fees before placing an order.

Order Issues

If you experience any issues with your shipment, such as:

  • Tracking not updating
  • Significant delays
  • Damaged or missing packages

Please contact our support team and we’ll assist you promptly.

When contacting us, include your order number and any available tracking information so we can help you as quickly as possible.

What If My Order Is Delayed?

Shipping times may vary due to high demand, customs processing, or other external factors. We appreciate your patience and understanding.

If your order does not arrive within 30 days after shipping, please contact us at help@revolis.store, and we’ll assist you promptly.

We may:

  • Check the shipment status with the carrier
  • Confirm or update tracking information
  • Offer a solution such as a replacement or refund, depending on the situation and carrier investigation

Title and Risk of Loss

All items purchased from our store are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our, or our supplier's, delivery of the items to the carrier. We are not liable for any delays, loss, or damage that occurs in transit, but we will assist you in filing any necessary claims with the respective carriers.

Need Assistance?

For any questions or concerns about shipping, feel free to contact our support team via email help@revolis.store

We’re here to help and want to make sure your experience with Revolis is smooth from checkout to delivery.